Shipping policy
📦 Shipping Policy
Last updated: July 21, 2025
Thank you for visiting and shopping at AURA. We’re committed to providing you with the best shipping options.
1. Processing Times
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All orders are processed within [1–4 business days].
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Orders are not shipped or delivered on weekends or holidays.
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If we experience a high volume of orders, shipments may be delayed by a few days. You’ll be notified by email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | |
|---|---|---|
| Standard (US) | 4–9 business days | |
| Expedited (US) | 3–4 business days | |
| International | 7–21 business days |
Delivery delays may occur during holidays or due to carriers.
3. Shipment Confirmation & Tracking
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You will receive a shipment confirmation email with your tracking number once your order has shipped.
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The tracking number will be active within 24 hours.
4. Shipping Restrictions
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We currently do not ship to P.O. Boxes or APO/FPO addresses.
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We ship to CANADA & USA, Australia, New Zealand, Malaysia and UK - We are going world wide shortly.
5. Customs, Duties, and Taxes
AURA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Lost or Damaged Packages
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We are not liable for any products damaged or lost during shipping.
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If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
7. Contact Us
If you have any questions about your order or shipping, please contact us at:
📧 Email: support@aurainternational.store
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