Versand
Thank you for visiting and shopping at AURA. We’re committed to providing you with reliable and fast shipping worldwide.
1. Processing Times
All orders are processed within 1–4 business days.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. You’ll be notified by email if there are significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (US & Canada) | 4–9 business days |
| Expedited (US & Canada) | 3–4 business days |
| International (UK, France, Germany, Ireland, Poland, Australia, Sweden) | 7–21 business days |
Delivery times may vary depending on your location and customs clearance.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with your tracking number once your order has shipped.
The tracking number will become active within 24 hours.
4. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses.
We ship to the following countries:
🇨🇦 Canada | 🇺🇸 United States | 🇬🇧 UK | 🇦🇺 Australia | 🇫🇷 France | 🇩🇪 Germany | 🇮🇪 Ireland | 🇵🇱 Poland | Sweden
Additional regions will be added soon as we expand worldwide.
5. Customs, Duties & Taxes
AURA is not responsible for any customs duties or taxes applied to your order.
All fees imposed during or after shipping (tariffs, taxes, import duties) are the responsibility of the customer.
6. Lost or Damaged Packages
AURA is not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the shipping carrier or reach out to our support team to file a claim.
7. Contact Us
If you have any questions about your order or shipping, feel free to contact us:
📧 Email: support@aurainternational.store